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Helps e-business managers understand users’ real experience

Provides a diagnosis of errors and weak points in just four days

Improves your website’s performance


Web-@udit is a service designed to detect problems in websites from the user’s perspective. In just four days, our remote examination allows e-business managers to become familiar with the website’s actual and potential problems.

Why use Web-@udit?
With the development of e-business, there is growing awareness of the need to provide quality services. If a user has problems with a website, the company has probably lost a potential client and its image will certainly be damaged. AT Kearney calculates that 8 out of 10 consumers in Spain have had a frustrated online buying experience, accounting for an estimated total loss of €1.7 billion in 2001. That’s why your website should be user-friendly, fast and error-free so it can create loyal users.

How it works
Web-@udit is a service executed from a remote location that audits functional aspects, performance and the usability of a website in only four days. All clients have to do is provide us with their website’s URL.

Reports
The audit reveals weak points such as broken links, the availability of pages, site consistency, compatibility between browsers and platforms, response times, ease of use and the user’s subjective level of satisfaction.All the tests done, the results obtained and any recommendations to improve the site are itemized in the final report.

What does a Web-@udit include?
Web-@udit Performance
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All clients measures the response times of typical business transactions through two Spanish ISPs and various kinds of Internet connections


Web-@udit How it works
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How the website works from start to finish

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Your website’s compatibility with the most commonly used browsers and platforms on the market

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Availability of pages and any broken links


Web-@udit Usability
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Measures the time taken to perform a task and the intuitiveness of the interface, and highlights the most significant errors

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User satisfaction: Subjective evaluation of the user’s interaction with the company

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Analysis of how well the website solution satisfies the real expectations and objectives of the end user


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